Category Archives: Business Support

UK productivity remains disappointingly weak

The UK continues to struggle with low productivity growth, a long-running challenge that shows little sign of improvement. In the three months to June 2025, output per hour worked was around 1.5% above its pre-pandemic level, but it actually fell by almost 1% compared with the same period a year earlier. The previous quarter had seen only a marginal rise and overall, the trend is one of stagnation rather than sustained growth.

Although the figures appear slightly better than before the pandemic, they underline a deeper problem. Productivity growth has been flat for much of the past fifteen years, averaging only around 0.5% per year since the financial crisis, compared with about 2% annually in the decades before 2008. This persistent weakness limits the economy’s ability to generate higher living standards, boost wages and support stronger public finances.

What lies behind the figures

Several factors contribute to the poor results. A shift in activity towards lower-productivity industries has diluted national performance, as sectors such as retail, hospitality and parts of the public sector expanded while more productive sectors grew more slowly. The public sector itself has seen a notable rise in hours worked, particularly in health and social care, without a matching increase in measured output.

Regional disparities also continue to weigh on national averages. London and the South East maintain far higher productivity levels than many other parts of the country, particularly regions with weaker transport links and lower investment. Capital investment remains subdued overall, and many businesses have been slow to adopt new technology or digital systems that could raise efficiency.

The bigger picture

For all the political focus on growth, the UK remains trapped in what economists often call a productivity puzzle. The country is producing more than before the pandemic, but only slightly and progress is fragile. Without stronger investment, skills development and incentives to innovate, productivity gains are likely to remain modest, constraining both wage growth and the government’s ability to fund improvements in public services.

Source:Other | 19-10-2025

Why solvency is the true test of business strength

Every successful business, no matter how innovative or fast-growing, ultimately depends on one simple measure: solvency. A solvent business is one that owns more than it owes, with sufficient assets to cover its debts and the means to continue trading. It is not just an accounting concept, but a signal of underlying financial health and resilience.

Solvency shows that a business can meet its obligations, even during difficult trading periods. When liabilities are kept under control and supported by tangible or liquid assets, a company is less vulnerable to cash flow shocks, rising interest rates or late payments from customers. It provides confidence to suppliers, lenders and investors that the firm is being managed prudently and that short-term fluctuations will not lead to crisis.

Maintaining solvency also provides flexibility. A business that operates with positive net assets can reinvest in growth, negotiate better borrowing terms and respond quickly to new opportunities. In contrast, firms that operate on the edge of insolvency often spend much of their time managing creditors, juggling payments or seeking emergency funding, which can distract from long-term strategy.

There are wider benefits too. Solvent companies tend to attract better staff and more loyal customers, as both groups are reassured by signs of stability. Regulators, insurers and trade bodies all view solvency as a key indicator of sound governance and reliability. For owner-managed firms, it can also make a significant difference when planning for succession, exit or sale, as buyers and investors typically value strong balance sheets and minimal debt exposure.

Regular financial reviews, realistic cash flow forecasts and disciplined control of borrowing are all essential to sustaining solvency. While profit is the measure most often discussed, solvency is the foundation that supports it. A business may trade at a loss for a short period and recover, but once it becomes insolvent, the options narrow rapidly. In uncertain economic conditions, staying solvent remains the clearest mark of real business strength.

Source:Other | 19-10-2025

Business meetings – Face to face or online?

The way we meet has changed dramatically in recent years. Technology now makes it possible to discuss projects, close deals and hold team meetings without ever leaving our desks. Yet for many, there is still something powerful about sitting across the table from another person. Both formats have their place, and the right choice often depends on purpose, people and context.

Online meetings are efficient. They remove the need for travel, save time and allow busy people to meet at short notice. For businesses with remote staff or clients across the country, video calls make communication easy and inexpensive. Online platforms also allow for screen sharing, document collaboration, and recording, all of which can make discussions more productive.

However, virtual meetings can have drawbacks. Technical glitches, weak connections and background distractions can interrupt the flow. It can also be harder to read body language or sense engagement, especially in larger groups. Without informal conversation before or after a meeting, relationships can feel more functional than personal.

Meeting in person allows for a deeper level of connection. Subtle cues, tone, and eye contact help build trust and understanding, especially when sensitive or complex matters are involved. Negotiations, strategic planning and first introductions often benefit from a personal touch. The act of meeting physically can also signal commitment and importance.

The disadvantages are mainly practical. Face-to-face meetings take more time and often involve travel costs. Coordinating diaries can be difficult and the environmental impact of regular travel is increasingly questioned.

For most businesses, a mix works best. Routine updates and quick check-ins are well suited to online meetings, while major decisions, negotiations, or relationship-building sessions still benefit from being held in person. The key is to choose the setting that best supports the outcome you want to achieve.

Source:Other | 12-10-2025

Winning new contracts without offering punitive credit terms

In today’s competitive market, many businesses feel pressured to extend generous payment terms to win new contracts. However, offering long or risky credit arrangements can strain cash flow and expose you to unnecessary financial risk. The good news is that there are other, more sustainable ways to attract and retain valuable clients.

One effective strategy is to focus on value rather than price. You should emphasise the quality, reliability and consistency of your service. Clients are often willing to pay on standard terms if they see that your business delivers dependable results and reduces their own risks. Highlight testimonials, case studies, and evidence of past performance to reinforce this message.

Second, improve transparency in your proposals. Set out clear timelines, deliverables and support arrangements. Buyers are more likely to accept normal payment terms when they feel confident about what they are getting and when they will get it.

Third, consider flexible but controlled options such as staged payments or deposits. These can balance client confidence with your need for steady cash flow. For example, 30% on order, 40% on delivery, and 30% on completion is often easier for clients to manage than a lump sum.

Finally, build strong relationships. Personal trust remains one of the most powerful negotiating tools. When clients view you as a partner rather than just a supplier, they are less likely to demand extended credit. The aim is not to win contracts at any cost, but to win them on fair, sustainable terms that support both sides.

Source:Other | 12-10-2025

Building financial resilience in uncertain times

Every business faces unexpected challenges. Rising costs, supply delays, late payments and sudden changes in demand can all place pressure on cash flow. The businesses that cope best are usually those that have taken time to build financial resilience.

Resilience is not simply about holding large sums of cash. It is about planning ahead and understanding the numbers that drive the business. A simple but effective starting point is to maintain a rolling 12-month cash flow forecast. Updating this regularly helps you see when pressure points are likely to occur, so that action can be taken early rather than reacting when funds run short.

Another sound step is to build a small reserve fund. Setting aside a proportion of profits each month can create a buffer that covers at least three months of fixed costs. This can make all the difference when faced with a delayed payment or an unexpected expense.

Relationships matter too. Clear communication with suppliers and customers helps avoid surprises. If customers pay late, early contact and clear terms often improve recovery rates.

We also recommend using sensitivity analysis to test “what if” scenarios — for example, what if energy costs rise by 10% or a key customer pays two months late? Discussing these possibilities can highlight practical ways to strengthen your position.

A resilient business is one that can manage uncertainty with confidence and seize opportunities when others are forced to hold back.

Source:Other | 05-10-2025